Other 运输 常见问题: General 运输 空运货物 OnTrac程序

 

联邦快递 项目常见问题解答

What is our current overall 联邦快递 Express discount?

Do we have 利率 on 联邦快递 Ground as well?

Are there any box minimums for 联邦快递® 出货?

What is our 联邦快递 Dimensional Factor?

How quickly do I need to pay 联邦快递 发票?

How do I get technical service from 联邦快递?

How do I file a claim with 联邦快递?

If I forget to weigh my box or do not list a weight on the 联邦快递 bill, how do I know I am being correctly charged?

If I leave the ventilation flaps open (sticking out), will that affect the box size scanned?

Does 澳门十大正规网赌网址 have 联邦快递 First Overnight® 利率?

Can I ship via 联邦快递 to a 3rd party and still get my discounted rate?

If I am “Cash Listed” by 联邦快递, am I still able to receive my 澳门十大正规网赌网址 discounted 利率?

Can I send something other than flowers via 联邦快递 when using these 利率?

是联邦快递 have any service that can help a shipper develop or test a box?

Can I send a pallet of cargo via 联邦快递 Express®?

Is Canada included in 澳门十大正规网赌网址' Domestic 利率?

How do I get in touch with my local 联邦快递 代表?

I’m having technical problems with my 联邦快递运输系统. 我该给谁打电话?

 


What is our current overall 联邦快递 discount?

We have many 联邦快递 Express discounts - 联邦快递 优先在一夜之间 & 联邦快递 Standard Overnight® 举几个例子.

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Do we have 利率 on 联邦快递 Ground as well?

是的. Participating 澳门十大正规网赌网址 members receive a significant discount depending on weight.

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Are there any box minimums for 联邦快递® 出货?

There are no box minimums per waybill.

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What is our 联邦快递 Dimensional Factor?

澳门十大正规网赌网址' has an exceptional 联邦快递 Express® 昏暗的因素. The industry standard is 139.  Our 澳门十大正规网赌网址' 联邦快递 Ground® 昏暗的因素 is also exceptional.

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How quickly do I need to pay 联邦快递® 发票?

Participating 澳门十大正规网赌网址 members are required to keep their accounts in good standing with 联邦快递® in order to participate in our discounted 联邦快递® 程序. Please review the 联邦快递® 付款条件: http://www.FedEx.com/us/service-guide/terms/express-ground/.

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How do I get technical service from 联邦快递®?

联邦快递® publishes contact information on its 网站 http://www.FedEx.com/us/customersupport/call/.

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How do I file a claim with 联邦快递®?

Instructions are on the 联邦快递® 网站 http://www.FedEx.com/us/customersupport/managing/claims/.

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If I forget to weigh my box or do not list a weight on the 联邦快递® bill, how do I know I am being correctly charged?

联邦快递® automatically weighs AND measures each box sent through its system. Their scales and laser 扫描仪 are very accurate. They will take the greater of the two weights (actual weight or dimensional weight) and use that number to price your shipment. Keep in mind, 联邦快递® will always “round up” to the next weight level if you are in-between weight breaks. This can make a difference!

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If I leave the ventilation flaps open (sticking out), will that affect the box size scanned?

是的. Vent flaps when open are picked up by 联邦快递® 扫描仪. The readings will reflect that and most always measure your box larger than what it actually is. I recommend keeping the ventilation flaps closed.

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Does 澳门十大正规网赌网址 have 联邦快递 First Overnight® 利率?

No. 联邦快递 优先在一夜之间® (10:30am delivery) is our earliest discounted overnight service.

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Can I ship via 联邦快递® to a 3rd party and still get my discounted rate?

是的.

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If I am “Cash Listed” by 联邦快递®, am I still able to receive my 澳门十大正规网赌网址 discounted 利率?

不,根据联邦快递® 政策. Please contact 联邦快递® for more information.

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Can I send something other than flowers via 联邦快递® when using these 利率?

是的.

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是联邦快递® have any service that can help a shipper develop or test a box?

是的. They have a free service called 联邦快递® Package Design and Development that can give guidance and direction. You can find information on the 联邦快递® 网站.

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Can I send a pallet of cargo via 联邦快递 Express®?

No. Palletized cargo must travel via 联邦快递 Freight®. If you would like Freight 利率, please contact Chris Johnson, Director of 运输, by phone at 760-533-5580 or via e-mail at (电子邮件保护).

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Is Canada included in 澳门十大正规网赌网址' Domestic 利率?

No. Please refer to our International 利率.

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How do I get in touch with my local 联邦快递® 代表?

Please contact Chris Johnson, Director of 运输, by phone at 760-533-5580 or via e-mail at (电子邮件保护) 寻求帮助.

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I’m having technical problems with my 联邦快递® 运输系统. 我该给谁打电话?

联邦快递® Technical Support at 1-877-339-2774.

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